Shipping & Returns

Clear policies designed for your confidence with AB Industries International LLC.

Terms & Conditions

1. Shipping Policy

At AB Industries International LLC, we ensure that our industrial and safety products reach our global clients efficiently:

• Shipping Destinations: We ship worldwide from our logistics hubs.

• Processing Time: Orders are typically processed within 3-5 business days after payment confirmation.

• Delivery Estimates: International shipping times vary between 7 to 20 business days depending on the destination and the type of industrial equipment (standard or oversized).

• Shipping Methods: We use trusted carriers such as DHL, FedEx, or specialized maritime/air freight for large industrial orders.

• Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

2. Returns & Refunds Policy

You are entitled to cancel your order within 30 days for specific industrial supplies:

• Deadline: The deadline for canceling an order is 30 days from the date you received the goods.

• Conditions for Return: In order for the goods to be eligible for a return, please make sure that the goods were purchased in the last 30 days and are in the original packaging.

• Non-returnable Items: Goods made to your specifications or clearly personalized (such as custom valves or specialized mining equipment) cannot be returned.

• Return Process: To exercise your right of cancellation, you must inform us via email at ops.manager@abi-international.com.

3. Contact Us

If you have any questions about our Shipping and Returns Policy, please contact us at ops.manager@abi-international.com or visit us at 30 N Gould ST, Sheridan, WY 82801, USA.

FAQs

What is your shipping?

We ship orders within 3-5 business days using trusted carriers.

Can I track my order?

What is your return policy?

How do I start a return?

Are shipping fees refundable?

Yes, tracking details are emailed once your order ships.

Returns are accepted within 30 days of delivery if items are unused and in original packaging.

Contact our support team with your order number to initiate the return process.

Shipping fees are non-refundable unless the return is due to our error.

Contact Us

Reach out anytime for questions about our shipping and returns policies.